| 1. How do I find a certain product on Best-Price.com? | Back |
In order to find a certain product on Best-Price.com, you have several possibilities. For instance, you can use the “Search” – function or click through the respective categories. By means of the “Search“– function, products can be found by entering the designation or by giving a keyword.
| 2. How exactly does the “Search“-function work? | Back |
In order to start the query, at least two characters must be entered in the input field behind “What are you looking for”. If you should have entered an incorrect search term, this will be automatically corrected. In such case, it is irrelevant if it is a spelling mistake or a mistype. When entering a search term, you needn’t see that hyphens, umlauts or other special characters are used.
If for instance the term ”Sonny“ is entered, then all the products of ”Sony“ are displayed. If you entered a very fitting search term for a certain product, then you’ll get straight away to the product overview site. In the case of general search terms like a trademark, for instance “Sony“, or a product group such as “laptop“, you’ll get a selection of products for which you can get further information by clicking on them.
If you get too many hits, you can do the following:
a. Enter several search terms
b. Don’t phrase too generally, but rather precisely
c. Exclude unwanted terms from the query
d. In the case of the entry of single parts of words, you should try to prolong these or enter the exact term.
If you don’t get enough hits, you can do the following:
e. Look if you correctly spelled the search term.
f. Think of alternative search terms
g. Use as few search terms as possible
h. Phrase a more general search term.
| 3. How do I find a product in the category tree? | Back |
All the products listed on Best-Price.com can also be found over the product categories. First of all choose the right main category where you guess that the product might be. For instance, if you search for the digital camera Ixus 750, click on the category “photo and camcorder”. If you navigate through the subcategories, you’ll get to an overview with all available products in this category. In the case of the digital camera, click on the subcategory “digital cameras”, and you’ll get an overview of all digital cameras listed on Best-Price.com.
| 4. How do I find details of a product? | Back |
First of all, you have to find your product. On the respective product site, you’ll then get a short overview concerning product details. In order to get an exact list of all technical features and information regarding the functions of the product, click on the tab “description”.
| 5. Which product details will I get on the site “data sheet“? | Back |
On the “data sheet” of a product, you’ll find detailed technical data and a short product description of the manufacturer, if available. Here, you can also see distinctive technical features or details concerning warranty.
| 6. Are the data on the “data sheet” reliable? | Back |
The product data are issued by the manufacturer, hence their quality and reliability are very high. Unfortunately, we cannot claim 100% accuracy, since we cannot exclude errors during transmission.
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